Returns

RETURNS

Any brand new Waldan watch purchased online at www.waldanwatches.com can be returned for a refund or store credit within 30 days of delivery. Please contact us to initiate a return request and receive a prepaid label. Returns can take up to two (2) weeks to process. Returns are not valid if the watch received is damaged, abused, altered or destroyed or if either the watch or its individual packaged box is missing from the return shipment. If the return is approved, we will refund you by your original payment method. Returned items will be refunded minus the original cost of shipping.

EXCHANGES

Any brand new Waldan watch purchased online at www.waldanwatches.com can be exchanged with any other model of equal value or less, not more, within the other similar model options within 30 days of delivery. Please contact us to initiate an exchange request. Exchanges can take up to two (2) weeks to process. Exchanges are not valid if the watch received is damaged, abused, altered or destroyed or if either the watch or its individual packaged box is missing from the exchange shipment. 

RECEIVED A DAMAGED ITEM?

Please contact us immediately if you receive a damaged item to address and resolve the issue. We guarantee an expedited return and reship in the unlikely but unfortunate event that this happens.