Any brand new Waldan watch purchased online at www.waldanwatches.com can be returned for a refund or store credit within 30 days of delivery. Please contact us to initiate a return request and receive a prepaid label. From when a return is initiated, meaning the return request form has been received, signed and returned and a shipping label has been dispatched, the watch must be scanned in for shipment with the shipping courier within one (1) week. Returns can take up to two (2) weeks to process from when they are received. Returns are not valid if the watch received is damaged, abused, altered or destroyed or if either the watch or its individual packaged box is missing from the return shipment. If the return is approved, we will refund you by your original payment method. If the return is denied, you will receive your refund in the form of an e-gift card. Returned items will be refunded minus a fee of $20 per watch, to cover the return shipping & restocking.
All international orders are final sale and are not eligible for return unless the item received is mechanically or aesthetically defective. International shipping prices are also subject to change relative to global conditions.
RECEIVED A DAMAGED ITEM?
Please contact us at firstname.lastname@example.org immediately if you receive a damaged item to address and resolve the issue. We guarantee an expedited return and reship in the unlikely but unfortunate event that this happens.